What forms of payment do you accept?

Payments in the form of PayPal, Visa, and Mastercard are accepted.

I can’t complete my order, I keep getting an error.

Uh oh! This is most likely reason due to you entering a billing address that does not match the one on file with the credit card you are using. Please double check the address and make sure it matches. If you are sure that is not the problem, please feel free to contact the store  and it will be looked into.

Can I make a special order or request a product you do not currently have available?

Sure! You can contact the store and make a request. It just maybe added it to the store, if possible! :0)

Shipping

What are your shipping rates?

Shipping rates are calculated automatically based on the weight of your order, and the location for the shipment.

Do you ship internationally?

Yes, we do! The prices for international shipping can be viewed by adding items to your cart and using the calculator.

How do you ship?

All orders are sent via the United States Postal Service (USPS).

When will my order ship? How long will it take to arrive?

Orders are processed within 2-5 days, and usually shipped every Monday.  Your order should arrive within a week or two after being shipped if you are within the U.S. International shipping times can vary and can take up to two to six weeks depending on the method used.

Can I get my items insured? What about rush shipping?

If you wish to add insurance to your order please e-mail with your full name and a copy of your receipt. Additional cost for insurance is based on the value of the order. Rush shipping is available upon request and pricing can vary depending on the weight of the items and the method desired.